Contact
Get in touch.
Real humans. One business day reply.
Email Us
We are here to help.
For support, billing, account questions, or anything else, reach out to:
bnrcustomerservice@gmail.com
What can we help with?
Booking Issues
Need help with an appointment?
Cancellation, refund, no-show issues, or barber concerns. Try the Help Center first for instant answers.
Account & Billing
Questions about your wallet or charges?
Wallet balance, payment receipts, refund status, or chargeback questions. We respond within one business day.
Press & Partnerships
Media or partnership inquiries?
Email us with subject line "Press" or "Partnership" and we will route to the right person.
Privacy & Legal
Data requests or legal questions?
For GDPR, CCPA, account deletion, or other privacy requests, see our Privacy Policy or email us with "Privacy Request" in the subject.
Report a Problem
Concerns about a barber or platform abuse?
Use our dedicated Report page. We take every report seriously.